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Email Marketing

Email marketing tools help merchants send campaigns, automate lifecycle messages, segment customers, recover carts, and improve retention.

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Klaviyo

Email and SMS marketing platform for ecommerce campaigns, automation flows, segmentation, and retention reporting.

Best for: Merchants that want ecommerce-focused lifecycle marketing, segmentation, and revenue-aware campaign reporting.

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Buying advice

Compare segmentation, automation flows, ecommerce event tracking, deliverability tools, templates, SMS support, and reporting.

Strong integrations with your ecommerce platform and customer data sources are essential for relevant lifecycle messaging.

Consider how pricing changes as your contact list, message volume, and SMS usage grow.

FAQ

What flows should merchants set up first?

Common starting points include welcome, abandoned cart, browse abandonment, post-purchase, winback, and replenishment flows.

Should email and SMS live in one platform?

One platform can simplify coordination, but merchants should compare compliance tools, pricing, reporting, and channel-specific capabilities.