Review policy
How software reviews will be collected, moderated, and presented.
Commerce Stack Guide is being built around genuine, merchant-focused reviews that explain fit, tradeoffs, and operating context.
Reviews must be genuine
When public reviews are introduced, they should come from people with relevant merchant, operator, agency, or software evaluation experience. Fake, paid, copied, or misleading reviews should not be accepted.
Moderation standards
Reviews may be moderated for spam, conflicts of interest, personal attacks, unverifiable claims, duplicate submissions, promotional language, and content that does not help merchants evaluate software.
Ratings and summaries
Aggregate ratings should not be displayed until there are enough genuine reviews to make them useful. Editorial summaries should explain the evidence and context behind any recommendation.
Vendor responses and corrections
Vendors may submit corrections, clarifications, or responses, but vendor participation does not guarantee favorable coverage, ranking, ratings, or review language.
Affiliate relationships do not control reviews
Affiliate availability does not determine whether a review is published, how a product is described, or where it appears in rankings or comparisons. Monetized links should remain clearly disclosed.
Conflicts of interest
Reviews connected to vendors, competitors, agencies, or paid relationships may require additional disclosure or moderation so merchants can understand the context.
Corrections and removals
Readers and vendors can flag outdated details, pricing changes, incorrect integrations, unclear claims, or suspicious reviews so content can be reviewed and updated.
Launch-stage note
The site may launch before public review collection is available. Review standards are published early so future review features have clear expectations from the start.