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Reviews & Loyalty

Reviews and loyalty software helps merchants collect social proof, display customer content, reward repeat purchases, and encourage referrals.

Category snapshot

10 published software profiles

Review collection, UGC, referrals, loyalty, and retention programs.

Relevant software

Tools in this category

Browse all software
Judge.me website screenshot

Judge.me

Shopify review app for collecting, managing, displaying, and syndicating product and store reviews, including photo and video submissions.

Best for

Shopify merchants that want focused review collection and storefront displays with a capable free plan and a predictable paid upgrade.

Free trial

Yes

Free plan

Yes

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Smile.io website screenshot

Smile.io

Shopify loyalty platform for running points, referral, rewards, VIP, and on-site loyalty experiences tied to customer activity.

Best for

Shopify merchants that want to reward repeat purchases and referrals with a structured loyalty program that can grow across plan tiers.

Free trial

Unknown

Free plan

Yes

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Yotpo Reviews website screenshot

Yotpo Reviews

Product-review platform for collecting customer feedback, displaying onsite review content, syndicating reviews, and supporting visual user-generated content.

Best for

Growing ecommerce brands that want review collection and display tools with access to a broader retention-platform ecosystem.

Free trial

No

Free plan

Yes

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Loox website screenshot

Loox

Visual product-review and referral platform built for Shopify stores, with automated requests, photo and video reviews, widgets, and incentives.

Best for

Shopify merchants that want visual social proof and referrals in a focused app with a self-serve setup path.

Free trial

Yes

Free plan

Yes

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Stamped website screenshot

Stamped

Ecommerce retention platform combining product reviews, visual content, questions and answers, loyalty programs, referrals, and customer insights.

Best for

Growing brands that want reviews and loyalty capabilities from one vendor and can select modules as their retention program expands.

Free trial

Yes

Free plan

No

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Okendo website screenshot

Okendo

Customer-marketing platform for reviews, surveys, quizzes, referrals, and loyalty programs, with customer attributes and ecommerce integrations.

Best for

Shopify-focused brands that want to connect customer feedback, zero-party data, loyalty, and personalization workflows.

Free trial

Unknown

Free plan

No

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REVIEWS.io website screenshot

REVIEWS.io

Review-management platform for company and product reviews, video feedback, surveys, reputation tools, syndication, and onsite widgets.

Best for

Merchants that want product and company review collection with broad publishing, reputation, and ecommerce integration options.

Free trial

Yes

Free plan

Yes

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LoyaltyLion website screenshot

LoyaltyLion

Ecommerce loyalty platform for points, rewards, tiers, referrals, customer segmentation, and retention analytics across connected marketing tools.

Best for

Growing ecommerce brands that want a configurable loyalty program tied into their email, helpdesk, reviews, and storefront stack.

Free trial

Yes

Free plan

Yes

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ReferralCandy website screenshot

ReferralCandy

Customer referral and affiliate platform for ecommerce stores, with automated rewards, fraud controls, campaign pages, and program analytics.

Best for

Ecommerce brands that want a focused referral program and prefer software that automates reward delivery and participant communication.

Free trial

Yes

Free plan

No

View profile
Rivo website screenshot

Rivo

Shopify loyalty and referrals platform with points, VIP tiers, branded program pages, checkout extensions, and retention integrations.

Best for

Shopify brands that want a focused loyalty and referral product with native storefront and checkout experiences.

Free trial

Yes

Free plan

No

View profile

Buying advice

Compare review collection channels, moderation tools, display widgets, loyalty rules, referral options, and email/SMS integrations.

Consider how easily the tool fits your storefront design and whether it helps both conversion and retention.

Review syndication, import options, and migration support before switching from another provider.

FAQ

Should reviews and loyalty be separate tools?

They can be separate or bundled. The right choice depends on how much depth you need in review management versus loyalty and referral programs.

What makes review software trustworthy?

Clear moderation, verified buyer support, import controls, display flexibility, and transparent collection practices all matter.

Build the rest of your stack

Merchants evaluating Reviews & Loyalty often need to coordinate these adjacent parts of the commerce stack.